Utility of queue management

Handling large number of customers goes back to the beginning of retail. This problem has percolated down the ages with an ever increasing magnitude. This problem in the modern times have increased at an unprecedented level. With retail competing with the thriving and expanding online stores, for business to go on, it is most important to let customers have maximum satisfaction with best options for delivery or having convenient options for collection of orders.

Online stores due to their hassle free services are now rapidly taking the place of retail stores. For retail stores to sustain themselves, they need to revamp themselves. The waiting area of a queue must be made absolutely hassle free to provide utmost satiation to clients. This can be achieve through automatic queuing system . The new technologies help to quantify the demand in the queue at any given time. By doing this, the service providers can be informed in real time. This helps in meeting the demands in a timely manner and also to manage time in a better and more efficient way.

Use of Queue Management:

Through the automatic queuing system, sensors are placed at the entrances that help to get an accurate count of footfall. Through this it can be easily counted that how many customers are being served at a particular time and how many are waiting. This in turn helps in quantifying the time to render a particular service and the time spent by customers in waiting. By reducing the waiting time, the store can enhance their efficiency in providing a service. Thus this leads to less number of customers waiting in the queue. As the services become faster, customers tend to be more loyal to a store. Due to better services, they do not want to change the store easily.

The store can, not only handle their customers better but also can utilize their staff in a better and more efficient way. By knowing how many customers maximum can gather at a time, they would know how many staffs to keep at hand to mitigate overcrowded situations. This helps in getting out the best from one’s staff. Even during lean periods when the crowd is less, one can plan out how to utilize one’s staff to the best. In this manner queue management software helps in a better running of the business. Thus in modern times these software are a necessity.

Posted in Management System | Leave a comment

Why Operating Under A Recognised Brand Makes Perfect Business Sense

Social media and television have taken the world by storm. If there is something new to offer the public that shows promise and longevity, you can bet that someone is going to tap the resource. Using this premise in creating and building a brand from startup has a series of takers, if there is potential. If the service, individual or product is just a bunch of hot air, it can cause serious financial woes, unless covered by good insurance backing.

There is something else however, in creating a good market for a brand that has been around for ages – the franchise opportunity in Singapore. For one, spreading the message across mass media communicative channels is a breeze. There is no necessity for trial and error methodology because the brand has immense sustainability. In creating an opportunity in another country or continent, the product and or service will have a great positive impact.

To get a business off the ground takes careful planning. Using the brand name of an established trade moniker makes perfect business sense. The overheads do not hit the ceiling. Since the product/service has been around for a while, the ROI (returns on investment) are sweet. In fact, a franchisee can recover the initial royalty paid to the franchisor earlier than expected. The point is to have a sound business plan at a strategic location otherwise the business will go down the toilet.

The franchise opportunity in Singapore has paved the way for SME’s to make a name for them. The website franchiseone.asia gives you a fair idea about what you can expect in the field of franchising with opportunities galore. Without looking out for something that has potential, you are doing yourself a disservice. The time has come when people have to do something concrete and franchising has proven to be a boon.

Imagine being able to promote a brand that you have loved for ages in your country! Sounds real promising and worth taking a loan over, once you have all your ducks in a row. The main objective being that you have sound legal and financial counsel. Signing an agreement with a major franchisor requires vigilance. Without going through the fine print, it is never wise to sign. A contract is usually binding for the duration of time that is agreed on, and if this has not been legally considered, the franchisee can lose out considerably.

Posted in Franchise | Leave a comment

ITIL Certification: The Best Way to Turbocharge Your Career

If you’re an IT professional, you’ve definitely heard the words “ITIL Certification” mentioned around you. Maybe it was bandied about at a work dinner by a colleague who just got it, or thrown out by your boss as a casual suggestion during a meeting. You might even know that the ITIL (Information Technology Infrastructure Library) Certificate has something to do with employees helping organizations direct their IT departments more effectively. But do you know exactly what such a certification might do for your career? If no, then read on to find out!

So, what exactly is the ITIL certificate?

The ITIL Certification Singapore is awarded to someone who demonstrates a superior understanding of ITIL practises. There are levels of the certification-foundation, intermediate, and expert-that demonstrate different levels of mastery. The ITIL certificate has started to become a necessary qualification for professionals seeking to work in the Information Technology Service Management (ITSM) field, a sector that is growing today by leaps and bounds.

Why do organizations want ITIL certified experts?

Traditionally, there has always been a disconnect between IT and management, with professionals from either sector being unable to operate comfortably in the other. Needless to say, this did not bode well for organizational culture, and ended up being the reason some organizations were unable to scale as projected. An ITSL certified Expert is able to bridge this gap effectively and improve the overall quality of delivered IT services.

The benefits of having a ITIL certified Expert on board for an organization include improved IT services, reduced running and product costs, improved customer satisfaction and even acquisition, and improved productivity.

Why should you become an ITIL Certified Expert?

There are a number of reasons that you might want to work towards the ITIL certification, the primary one being that it is a great way to jump-start your career. If you’ve felt pigeonholed into a space in your organization that you desperately want to grow out of, an ITIL Certificate might be the way to advance.

The ITIL certificate is recognized internationally and adheres to a strict set of standards-employers feel good about hiring folks with the ITIL Certificate because they know that the person hired will have the required skills. It’s also easy to get, with online classes, as well as seminar format classes, offered almost anywhere in Singapore.

Want to know more about the ITIL certificate, or even take the first step towards actually acquiring one? Go to www.itbmcomat.com.sg to learn more.

Don’t delay advancing in your career-get ITIL certified today.

Posted in Blogging | Leave a comment

The Hidden Costs of Not Using eMenu Presentations

The conventional menus are exiting restaurant scene gracefully and at the same time eMenus are feeling their presence felt with a punch in the hospitality industry. The very name itself sounds exciting and so does its technological brilliance and concept.

Customers, who are bored of thumbing through the pages of the traditional paper menus, are now having a completely different experience that makes dining out a thrilling affair, thanks to the e Menu. If your restaurant business is not yet prepared to offer your customers the option of eMenus, you’re missing out on a lot. Find out what the hidden costs of not using eMenu presentations are in the following section.

Lost sales

Your business is at the disadvantage of lost sales when it’s not presenting its customers with the latest advanced menus, especially in an era when everything is smart. Lost sales can have a very bad impact on your business, costing it a lot. Provide your customers with a transparent and structured menu that can appeal to them to stay ahead in the race. Since such new concepts attract more customers, you would be losing out on sales.

The punch of interactive menus

Since the eMenus are interactive, you would be failing to deliver the punch that such this creative concept can offer. When a customer browses through the eMenu, he can move the mouse over the listing and read about the nutritional value and ingredients of a specific dish. When he chooses a specific dish, it gets printed in the kitchen and processing of order takes place quickly. So, the waiting time is also reduced.

Fail in compelling customers to try new dishes

EMenus always come with amazing photographs of the final prepared dish. When customers se the well-styled and realistic photographs of scrumptious dishes, it prompts them to give it a try. With the conventional menu, you would be failing to promote the new dishes among your customers. When you fail to compel customers to try out the new dishes, it would be costing your business quite a lot. Instead of moving on with the same old traditional paper menu, why not give the advanced eMenu a try and see the wonders it can do for your business.

E Menu is undoubtedly an amazing marketing tool that can add a lot of value for your restaurant business. It’s a tactic that never fails to impress!

Posted in Blogging | Leave a comment

Characteristics And Functional Areas Of ERP – The Base Of Erp Software

The New ERP – In the late 2000 the Enterprise Resource Planning – II started growing as software which is web based which gave the user the ability to access the systems of ERP. The expansion started from the conventional optimization techniques to the process involved in transactions than the usual purchasing and selling of products. It holds the data related to the resources to help collaborating one enterprise to other. This has become more flexible than the initial ERP.

What is the change? – The confinement wall of working within the system has broken and it started travelling without any barriers to other systems as well. The time has come where developers now a day are trying things such that the integration of mobile devices with ERP might be possible in no time. Many vendors are trying their hands in other applications along with mobile devices. ERP is now managing many functions and working on a variety of roles like decision making, globalization and transparency.

Characteristics – The ERP accounting software has the following important elements because of which it is widely used in any industry and suits to manage any business demands. It is a system that works in the real scenario without depending on the regular updates. It can be used as a common database that works centrally and can support any kind of applications. It gives a standard look and a consistent feel over the modules. The ERP software installation is an elaborate application where the data is integrated with the help of the IT department. Also, the implementation process is long and cannot be done is simple steps.

Functional areas – The functional areas are referred as the ERP modules by many systems. In financial accounting from general ledger to payables like vouchers and payments every detail related to the finance is managed and consolidated as per the group and particular discipline. In relevance to the management accounting every budget detail is systemized related to costing and its management. Fe costs are estimated based on activity. In human resources management everything is managed from recruiting to retirement, training to separation for the respective jobs, benefits to payroll.

In manufacturing industry every engineering detail is recorded from billing on materials, checking the work orders, quality control to proper execution of manufacturing process. With order processing every order related to cash, pricing, inventory, sales and related reports all are maintained. In supply chain management all the details related to planning, scheduling, purchasing and warehousing are all managed. In Project management all the steps from planning to execution are worked out in a breakdown structure covering all elements like time and billing.

Posted in Management, Tech | Leave a comment

Top 5 Attractions to See In Singapore

Singapore has become a traveler’s paradise. With its exotic lifestyle, shopping centers, and delicious food there’s little wonder why it’s on every tourist’s bucket list. A plethora of attractions and experiences await you and the list is exhaustive. Here are 5 you should absolutely visit if you are in Singapore.

1. The Merlion

The Merlion is the identity of Singapore, not just a statue. Overlooking the breathtaking Marina Bay, this statue stands over 8.5 meters tall and has a fountain of water jetting into the bay. The attraction is situated in Merlion Park which is a walking distance from Raffles Place MRT Station. Entry is free. You have a number of cafes and restaurants at the park to make the most of your evening by the bay.

2. Gardens by the Bay

When you step into Gardens by the Bay, it would seem as though you have been transported into the future. The highlights of the garden are the large metallic tree-like structures which are scattered throughout. There are 2 greenhouses which host a number of exotic plants and trees. The entire garden is surrounded by greenery and the waterfront around only makes the walk through it worthwhile.

3. Clarke Quay

If you want to visit a place that is bustling at its seams, then Clarke Quay is it. Whether you want to shop for souvenirs, party all night with friends, have a nice romantic evening with your partner, or enjoy a hearty executive set lunch in Singapore, all at the same place, then Clarke Quay is your destination.

4. Chinatown and Little India

Step away from the traditional Singaporean fare and visit these two places to get a rich taste of homeliness. Chinatown and Little India are famous for their family-style kitchens and amazing shopping markets. The sheer energy of these places will draw you towards them and ensure you have a great time.

5. Universal Studios

It is costly to travel all across the globe to Florida, USA just to experience you favorite films. You can instead feel the same at Universal Studios in Singapore, a first in Southeast Asia. You have rides featuring movies such as The Lost World, Shrek, and Madagascar. You can also explore Sci-Fi city and Ancient Egypt to keep your adrenaline pumping. Enjoy the food, shopping, walks, and rides with your loved ones and make a day of it.

These are only the cusp of numerous experiences you can have in Singapore. The color, culture, and diversity of the city in itself are a reason to buy a ticket.

Posted in Food | Leave a comment

Digital Marketing Trends

Consumers and customers today are exposed to a digital world that provides them with exciting options at the tip of their fingers. All are glued to their devices and are conducting businesses or completing transactions online. Businesses too are taking advantage of this scenario and promoting their presence online to attract more and more customers. As such digital marketing has become an important aspect for all businesses.

Mentioned below are some top trends that are visible in the area of digital marketing Singapore .

1. Instagram Ads – Advertisement through Instagram is something that has become very profitable. 30 second video ads are the most common form on this platform. And there is no way of avoiding these ads. Based on your location and the pages you visit or follow, businesses target you.

2. Facebook Messenger for Business – Facebook’s efforts at involving more and more users led them to expand their messenger system to attract businesses also. Businesses now use Facebook’s Messenger for Business to chat and interact with customers and other businesses also. This gives a very personal touch to customer service interaction. Messaging customers with promotional offers will become even more interactive.

3. Wearable Technology – Latest technologies such as Apple Watches, Samsung Gears, etc are flooding the high end market. Businesses tap into these resources to promote their services. Every action taken by these technology users leaves a digital imprint thereby making it easier for businesses to target them as potential customers.

4. Personalised or Identity based Pay Per Click (PPC) Marketing – People can now be targeted with personalised and specific ads on the basis of their phone numbers and email ids. The feature ‘Customer Match’ available on Google, Facebook or Twitter allows a business to search for its target audience by using a set of email ids. It reveals the online activities of those individuals.

5. Automation – Automation in scheduling of emails, managing content, segmenting contacts, etc are all done without mush hassle. It helps businesses to get their desired target customers by personalising their marketing tactics. Subscribers on social networking sites can be kept engaged and can be easily converted to loyal customers.

6. Interactive Content – Intelligent businesses would like to truly engage their customers. Most of the companies are coming up with marketing tools such as info graphics, quizzes, surveys, contests, etc to hold the attention of their prospective consumers. It allows customers to customize their content experience.

Posted in Advertising, Business, Digital Marketing | Leave a comment

Want To Mingle And Learn In Small Groups? Check This Out!

Berlitz language training institute has provided the different formats and modules to learn new languages. The formats are like one-on-one sessions that which have a regular session and total immersion session where both are under the guidance of a native speaking instructor who pays 100% attention the only student for the class. But, the difference in both the modules is the duration of the course. The first module starts regularly and takes time in regards to the course which is customized to the student in all respects to the timetable which is also designed by the student.

The second pattern

The second pattern is about the full day session conducted by the instructor to learn the skills in short period at the interest of the student. Along with these sessions are the small group programs that are provided with an option of learning by sharing the opinions with similar skilled students. These group classes are economical if someone wants to learn at lower expense and are completely engaged in a package filled with fun, efficiency and proficiency. This course is mostly attracted by the students who need to learn some or other language as the part of their curriculum or in meeting other requirements.

This is an excellent opportunity to grab as the group is filled with people who have the same interest in common learning a new language. For example if a group of students are going from Singapore to study in Egypt, learning Arabic may be significant. Learning Arabic from an Arabic course in Singapore helps them get ready for the new culture and customs that wish them on their way. The small group learning is based on the two categories a group consisting of two to three people which is mostly a semi private one and the other is a group consisting of three to six people which is a small group.

In this group of semi private it is effective, fun and easy to learn as the group is formed by the student only. The student along with the family, colleagues or friends can form a group and learn the targeted language with the customized timetable. Also the learning will be fun as there requires no strange hesitations as the members in the group are already known by the student. Also, the schedule can be modified as per the choice of student. Berlitz is offering this at a very low cost as low as just $25 per student per lesson.

Group lessons

The other group shared by 3-6 students also works effective when the student wants to learn a new language on weekdays or weekends, twice or even once in a week. It all depends on the flexibility of the student and it is tailored as per the requirements. This is a great opportunity to meet various people from around the world who shares the same interest of learning a new language and helps makes good friends, learn the culture and customs of the counterparts. So if a student is interested in Arabic course in Singapore, it is just a call away to contact the Berlitz team .

Posted in Blogging | Leave a comment

Does team building actually work

Opinions differ among experts over the question if team building activities actually produce the desired results. But the unanimous opinion among all of them is that team building workshop Singapore activities will certainly bear fruits if careful planning and lot of thought go into them. Let us have a look.

The intention of team building is to help members learn how to communicate properly. Not only that, if there is a good bonding among the members, they will collaborate and cooperate with each other instead of competing with each other. Further, during the activities, members will forget all the stress about deadlines and hence, these activities can be a great stress reliever. This means once such activities are over, members will attend to their work with rejuvenated enthusiasm.

If managers make it a point to choose those team building exercises that encourage members to learn problem-solving techniques, members will practically apply what they learn in their tasks. This will improve productivity of the whole organization.

Things to avoid in team building exercises

Managers should avoid choosing those activities that are not liked by a few members. For example, if an activity like trekking is planned, a few people may not like to participate in it, perhaps due to their health conditions or fear. Likewise, if an outing is planned, the destination chosen should be liked by everyone. Members should not be reluctant to come to the chosen spot. The aim of your team building activity is to connect the members with each other. On the contrary, if the activity itself creates a division among members, it may prove to be detrimental to the whole team.

Avoid one-size-fits-all activities

It is true that experts have come out with a number of team building activities but it is not necessary that you, as the manager, should adopt them as they are. They are only general guidelines and if you think that they can be one-size-fits-all activities, you can not be more wrong. You should therefore not hesitate to modify the activities so as to suit your team members. This involves understanding your team members thoroughly. You are the manager for the whole organization and so, you should develop your capabilities for studying the attitude and habits of your members.

Team building activities should be undertaken on a continuous basis

Team building is a continuous task and so, if you conduct an activity this year and plan another activity after two years, you can not accomplish your aim of building a cohesive team. In short, you should schedule activities regularly and periodically so team members can keep their motivation levels in tact and always work with the required enthusiasm.

If you keep these points in mind and introduce appropriate team building activities in your company, you can certainly derive immense benefits.

Posted in Team | Leave a comment

Mandarin: the official language of Singapore

Singapore is one the most cosmopolitan cities of Asia. The population of Singapore is majorly comprises of immigrants from China. As a big chunk of the population comprises of the Chinese people, it goes without saying that Mandarin is widely spoken in Singapore. It is indeed one of the most widely spoken languages of Singapore. To live in Singapore a basic knowledge if Mandarin is mandatory. It would be extremely difficult to survive in the city without any knowledge of Mandarin. Thus, one must learn Mandarin in Singapore in order to have a smooth life in in the city which a perfect blend of Asian culture and Western modernity.

Singaporean Mandarin is classified into two distinct dialects-the Standard Singaporean Mandarin and the Colloquial Singaporean Mandarin. Standard Singaporean Mandarin is the official dialect of the language that is taught in government schools and is heard in radio and televisions, whereas Colloquial Singaporean Mandarin, also known as Singdarin is the dialect that is used by the common mass. The latter tends to be a mixed pickle of Mandarin, English and Malay.

Mandarin is the second most widely spoken language in Singapore after English. It came to be spoken widely by the Chinese population of Singapore after the ‘Speak Mandarin Campaign’ in 1979. It spread so widely that it has now replaced Singaporean Hokkien as the lingua franca of the city. As the language is now the second most widely spoken language in the city and also it lingua franca, one has to learn Mandarin in Singapore.

Especially for people who decide to shift to Singapore and live there, knowing the language that is widely spread in the city is a necessity. Also, without knowing the second most widely spoken official language of the city, one cannot expect to have smooth communication with the people of the city. Without communicating with the inhabitants of the city, it is not possible to survive in a new city.

Hence, to live a good life in Singapore one has to have a sound knowledge of Mandarin. Mandarin is an interesting language to learn, not only in Singapore but also as a global citizen. It would also help the people of Singapore to connect with the natives of their neighboring state of China. Connecting with China would be beneficial for Singapore’s commercial and industrial growth. Thus having a knowledge of Mandarin will not help to connect internally but also externally.

Posted in Blogging | Leave a comment

Payroll: An important function

Any company or legal entity that hires employees have to maintain certain departments to keep their business up and running. In order to ensure a smooth work flow it is mandatory to maintain some departments in office-these departments are the recruitment department, the operations team, employee orientation department, position management department and most importantly, the payroll department. These departments are together called the human resource department. Of the different departments that comprise of the human resource department the payroll department is of utmost importance. The payroll team looks after the salary and compensation of the employees.

In the recent past, many companies have started outsourcing their payroll function. Outsourcing of payroll means hiring a third party vendor to maintain the company’s payroll function. Many small companies in Asia outsource their payroll. Singapore, being the commercial hub has many companies that act as third party vendors, looking after the payroll of another company. Thus payroll outsourcing is a very common practice.

Payroll is a cumbersome and time consuming task for business owners. Hence outsourcing payroll has many advantages. Firstly, it is a huge time and cost saver. It frees the staff of a company to invest his/her time for some more demanding task than payroll maintenance. Also, maintain a payroll team incurs a lot of cost for the company. Outsourcing it saves that cost. Also, the business owner is saved from calculating the deductions from the employee’s payroll, especially the taxes at the end of the year. Often these business owners have to pay penalties for delay or incorrect filing of payment. Outsourcing the payroll saves the employer from such headache. Thus it is always a good decision to outsource the payroll functionality to an efficient and reliable vendor who will take care of this task with utmost onus and care.

In Singapore, where entrepreneurs find their haven, small businesses are in plenty. For a startup, maintaining a payroll team is next to impossible. However, for the startup to thrive it is mandatory that the salary sheets of its employees are maintained accurately every month. Thus payroll is a great advantage to outsource in Singapore . Hence if you are interested to start your business in Singapore, there are plenty of companies and consultancy firms with the right skill to help you maintain your payroll duties. In this way you shall be free to pursue the greater goals for your business in a more focused manner.

Posted in Business, Payroll | Leave a comment